Successful e-learning discussion

Posted on Leave a commentPosted in Technical Writing

Just left a very successful meeting with a client in which we proposed they take a blended learning approach to their organisation’s training delivery. Instead of repeatedly running instructor-led training adopt and roll out e-learning to deliver large chunks of the learning. The five benefits that put a smile on this particular customer’s faces were: […]

The Agile process and its affect on persistent documentation – a work-in-progress or overlooked aspect introducing long-term risks?

Posted on Leave a commentPosted in Agile Development, Technical Writing

Over the last few years Agile development has become the benchmark of progressive, bleading edge software development. The idea is to produce working software within a very short space of time, then build on that in subsequent deliveries. As a concept it works very well and brings many benefits: the customer sees working functionality very […]