Category Archives : Technical Writing

Successful e-learning discussion

Just left a very successful meeting with a client in which we proposed they take a blended learning approach to their organisation’s training delivery. Instead of repeatedly running instructor-led training adopt and roll out e-learning to deliver large chunks of the learning. The five benefits that put a smile on this particular customer’s faces were: […]


There are three rules for writing a novel. Unfortunately, no one knows what they are.
– W. Somerset Maugham


There is nothing to writing. All you do is sit down at a typewriter and bleed.
- Ernest Hemingway

The Agile process and its affect on persistent documentation – a work-in-progress or overlooked aspect introducing long-term risks?

Over the last few years Agile development has become the benchmark of progressive, bleading edge software development. The idea is to produce working software within a very short space of time, then build on that in subsequent deliveries. As a concept it works very well and brings many benefits: the customer sees working functionality very […]

Serendipity and three months in the sun…

ser·en·dip·i·ty [ser-uhn-dip-i-tee] noun 1. an aptitude for making desirable discoveries by accident. 2. good fortune; luck: the serendipity of getting the first job she applied for. I have not been on for a while (apologies for that) as I’m currently working in Qatar. After 12+ years at my former employer I had the good luck […]